Terms of Use, Privacy Policy, and Trademarks & Disclaimers

Just Candy Privacy Policy

Your information is safe with Just Candy. We value your trust in us, as well as your entire customer experience, so we take safeguarding your data and privacy protection seriously. We are committed to using any information you share with us in a responsible manner. We do not rent, sell or misuse your personal information in any way.

Following are more details about how your information is collected, used and protected by Just Candy.

How Your Personal Information is Gathered

Just Candy collects your information to process order-related transactions. Customer contact information, referred to as “personal information” — including email address, telephone number, mailing address, etc. — is gathered during the checkout process and used to communicate with you, to deliver your order, and to share information about Just Candy with you. Customer financial information — including credit card numbers, credit card expiration date, verification numbers, first and last name, billing address, etc. — is gathered during the checkout process and is only used to process your order payment. This financial information is not stored in the website.

Your Security / How We Safeguard Your Information

The Just Candy website uses a secure server (notice the “https://” in your browser’s address bar?) with an SSL certificate. This technology ensures that your personal information and payment information is safe and secure. This certified software is used to encrypt all your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information.

Information Use and Sharing

We collect and store the information that you provide when you create an account, place an order, subscribe to our newsletter, provide us with your email address, and interact with us on social media and third party web sites. This information is used only when interacting with Just Candy, and is used for no other purpose. We do not share this information with other organizations or entities to contact you for their purposes. However, we may disclose the personal information that we collect or that you provide to us as described in this Privacy Policy to our subsidiaries and affiliates or to carefully-selected business partners who we use to support our business and — most importantly — to deliver personalized candy favors and bulk party candy products to you.

We may use the services of third parties to collect and use anonymous information about your visits and interactions with our website using technologies such as pixels or cookies to personalize advertisements for goods and services.

Use of Cookies (not the delicious ones we sell)

Cookies are alphanumeric ID tags stored on your device through your web browser, and are used by most websites, especially online shopping websites. By themselves, cookies cannot be used to identify you or your personal information. The Just Candy website uses cookies to make the best possible personalized experience for you. After all, our specialty IS sweet personalization. Cookies make it possible for your browser to remember your login and preferences, and for us to store contents of your shopping cart until you are ready to check out. By doing this, we can personalize your return visits and save you time during checkout. Your browser allows you to opt out of cookies; and you may learn more about controlling your cookies and opting out of personalized advertising at the Digital Ad Alliance.

Authorized Third Party Business Partners

We use third-party service providers to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our website and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through use of a pixel tag, an industry standard technology used by most major websites. No personally identifiable information about the user is collected or used in this process.

You can also read more about online marketing and advertising practices and their related methods and technologies, or opt out of these tactics, on the Network Advertising Initiative's website.

We may work with a third party to monitor website customer behavior and interaction, performance of website pages, website traffic and referral sources, basic demographic and/or geographic information, and other analytics data to evaluate our marketing and advertising efforts. Cookies and/or other monitoring technologies to compile anonymous statistics about our website visitors may be used; no personally identifiable information is transferred to this third party.

Your Agreement

By using our website or purchasing a product from us, you agree to the collection and use of information as set forth in this Privacy Policy. We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.

Just Candy prints promotional products. We assume no responsibility for promotions, redemptions, or offers.

Commitment to Customer Service

Just Candy is committed to quality customer experience. We review your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an e-mail or contacting our customer care team at 513-816-1840.

Email Policy

We are aware of our consumer's concern over unauthorized use of the email address (spamming). We will do everything possible to protect the privacy of our visitors without hindering the services we provide to them.

Mobile Terms & Conditions

Just Candy offers its customers marketing and promotional mobile alerts (e.g. cart reminders) by SMS message (the "Service") on 1-833-365-4809. By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.

Signing Up and Opting-In to the Service

Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Just Candy reserves the right to stop offering the Service at any time with or without notice. Just Candy also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

By opting into the Service, you:

A. Authorize Just Candy to use an automatic telephone dialing system to send recurring text messages, which may be automated, to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
B. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
C. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
D. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please email help@justcandy.com. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.

Content You May Receive

Once you affirm your choice to opt-in to the Service on 1-833-365-4809, your message frequency may vary based on your interactions and initiated texts. You may receive alerts about:

A. Sale promotions
B. Event information
C. Product launch announcements
D. Cart reminders
E. Back in stock alerts
F. Price drop alerts
G. Low inventory alerts
H. Loyalty Rewards

Charges and Carriers

Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Just Candy may add or remove any wireless carrier from the Service at any time without notice. Just Candy and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

To Stop the Service

To stop receiving text messages from Just Candy, text the word STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to 1-833-365-4809 any time or reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any of the text messages you have received from Just Candy. You can also contact us at help@justcandy.com. These are the exclusive methods for opting out. After opting out, you will receive one additional message confirming that your request has been processed.

Questions

You can text HELP for help at any time to 1-833-365-4809. This will provide you with an email address to customer service (help@justcandy.com). You can also contact us at Just Candy, 3115 Homeward Way, Fairfield, OH 45014, if necessary.

Changes to Terms

These Mobile Terms and Conditions are subject to change at any time without notice.

Privacy Policy:
We utilize cookies or similar tracking technologies to collect information about your interactions with our website. This enables us to personalize your experience, for instance, by sending shopping cart reminders via SMS message if you have opted into our SMS service.

Arbitration and Class Action Waiver
Please read this carefully. It affects your rights. Any dispute or claim relating in any way to your use of [Just Candy’s services] will be resolved by binding arbitration, rather than court.
This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and Just Candy hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”). However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND JUST CANDY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.
THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND JUST CANDY AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.
You and Just Candy are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. Just Candy, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous. Otherwise, the AAA’s Rules regarding costs and payment apply.
This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

This page was last updated on August 21, 2024.

Mailing Policy

The following are policies we follow for mailing addresses we collect:

Opt-Out

If you wish to opt out of receiving Just Candy email communications, simply choose the unsubscribe link contained in the email, and you will no longer receive communications. This excludes order-related or transactional emails necessary in the course of doing business. If you have any additional questions, you may contact a Customer Care Representative at help@justcandy.com.

Registered Trademarks and Disclaimers
Just Candy, LLC, d.b.a. Just Candy, is a privately-owned, independent retailer. Just Candy carries a wide selection of candies, confections, favors and personalized items. We often offer trademarked brands are part of our product offering.

We are not in partnership with any of these brands’ corporate entities their affiliates, or their subsidiaries, including but not limited to: The Hershey Company; Mars, Incorporated; The Madelaine Chocolate Company; the Jelly Belly Candy Company; and the Albanese Confectionery Group, Inc.

All products sold on this website are manufactured by the original confectionery companies. Any ingredients listed are directly from the manufacturer and are subject to change without notice at any time. Since we do not manufacture the products, and since our production facility also houses other edible products, those with food-related allergies consume any product we provide at their own risk.

Just Candy LLC makes no claim of rights to any of the trademarks, trade dress, or brands:

The Hershey Company. All HERSHEY'S® trademarks, related trade dress and copyrights listed, are owned by The Hershey Company. These include, but may not be limited to: HERESHEIS®, HEREHEIS® and HERETHEYARE® trademarks, HERSHEY'S®, MINIATURES™, KIT KAT®, KISSES®, SPECIAL DARK®, MR. GOODBAR®, KRACKEL® and REESE'S® chocolates, TWIZZLERS® and JOLLY RANCHERS® candies.

Mars, Incorporated. All Mars brand trademarks, related trade dress and copyrights listed, are owned by Mars, Incorporated. These include, but may not be limited to: M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX® chocolates, SKITTLES® and STARBURST® candies, and LIFESAVERS® mints.

Albanese®, manufacturer of “World’s Best Gummies”, is a registered trademark of Albanese Confectionery Group, Inc.

Candy Showcase™ is a registered trademark of All Food and Candy, Inc.

Jelly Belly® is a registered trademark of Jelly Belly Candy Company.

Madelaine® is a registered trademark of The Madelaine® Chocolate Company.

WHIRLY POP® is a registered trademark of Adams & Brooks, Inc.

SIXLETS®, is a registered trademark of SweetWorks Confections, LLC.

Policy Changes

If our information practices, privacy, site security measures, trademarked product affiliations, or any of the aforementioned or related topics should change in the future, the changes will post to the corresponding page on our website, such as this one. Policies and practices are subject to change at any time and without any additional notice. You may at any time opt out of new uses by adjusting your browser controls, unsubscribing from our newsletter and electronic communications, or contacting our Customer Care Team with a request expressing your wishes.

This page was last updated on June 23, 2020.