Contact Us

How May we Assist You?

We want you to be happy with your order, and excited to use it. So, if you have any questions, please let us know. There are a few ways we can be reached to help you:

• See our FAQs or reach out to our friendly customer care team.
• Call us at 513-816-1840.
• Email Customer Care at help@justcandy.com.
• Send mail to:
  Just Candy
  6820 Fairfield Business Drive
  Fairfield, OH 45014

Whether by phone or email, one of our helpful customer service representatives will welcome a discussion to provide technical support, help determine which product will be best to fit your budget and style or occasion, or anything else. Our Customer Care team is here to assist you Monday through Friday 9 am - 6 pm EST.

If you'd like to reach us after business hours, send us an email and we'll respond the next business day.